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Frequently Asked Questions


  • I think I have a leak, what should I do?

    If you suspect a leak, turn off your water supply if possible, and promptly contact Leak-Tek Plumbing at 806-451-9966 for professional assistance.

  • How do I determine what size pipes I need?

    The size of pipes you need should comply with city and state plumbing codes, which specify the appropriate pipe sizes for different plumbing requirements. Consult a licensed plumber to ensure compliance.

  • Why should I hire a licensed plumber?

    Hiring a licensed plumber is essential because they are more knowledgeable, insured, stay up-to-date on plumbing codes, and possess the proper tools and warranties to ensure high-quality work and safety.

  • What is plumbing "code"?

    Plumbing “code” refers to the set of regulations established by city and state authorities that licensed plumbers must adhere to when performing plumbing work. Compliance with these codes ensures safety and quality.

  • What is the appropriate height for a gas water heater?

    The appropriate height for a gas water heater is typically 16 inches. However, it’s essential to consult your local building codes for specific requirements.

  • How can I protect my well from freezing?

    To protect your well from freezing, keep a heater in your well house and run it continuously during freezing weather, both day and night, to ensure the water source remains unfrozen.

  • I moved my toilet’s location during a remodel (or a new floor install) and now it leaks at the base. How do I fix this?

    To fix a toilet that’s leaking at the base after relocating it, you’ll need to remove the toilet and reset it using a new wax ring. This will create a proper seal and prevent further leaks.

  • Why does my toilet and/or shower bubble or overflow when I run the washing machine?

    If your toilet and/or shower bubbles or overflows when you run the washing machine, it is indicative of a possible sewer line blockage or an issue with air ventilation in the plumbing system. Contact a licensed plumber to diagnose and address the problem.

  • Can clogged vents stop drains?

    Yes, clogged vents can restrict the airflow through the plumbing system, potentially causing drains to run slowly or become blocked.

  • When should I replace my water heater?

    You should consider replacing your water heater when it becomes rusted and starts leaking, as this is a sign of significant wear and potential failure.

  • What should I do if the pipes under my sink keep coming loose?

    If the pipes under your sink keep coming loose, it’s likely due to deteriorating gaskets. To resolve this issue, you should replace the gaskets to ensure a secure connection.

  • Is replacing a tub a big job?

    Yes, replacing a bathtub is typically a substantial project that requires careful planning and professional expertise.

  • My dishwasher does not completely drain itself – why?

    Incomplete draining of a dishwasher can result from a lack of an air gap or a clogged loop under the dishwasher. Consult a licensed plumber to diagnose and fix this issue.

  • Do you suggest copper water pipe or plastic?

    We recommend using city-approved Pex pipes, which offer durability, flexibility, and resistance to corrosion.

  • How can I prevent my pipes from bursting?

    Copper pipes can be susceptible to electrolysis, which can lead to bursting over time. During winter, to prevent freezing, allow cold water to drip from your faucets and open cabinet doors under sinks until the outside temperature rises above freezing.

  • My toilet is running – what do I do?

    A constantly running toilet is often caused by a leaking toilet flapper. Replacing the flapper should resolve this issue.

  • How do I fix a leak in the plumbing in my shower/bath?

    The best approach to fixing a shower or bath leak depends on its location. For professional guidance and repairs, it’s advisable to call a licensed plumber who can identify and address the issue effectively.

  • Do unused drains dry up and get rough inside?

    Unused cast iron drains can dry up and develop problems, including roughness, rust, and disintegration. Similarly, Orangeburg pipes can disintegrate and collapse over time.

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